Buying handcrafted items and artwork provides the consumer with a great feeling for supporting independent artists, and honors the artist and their work. I strive to give my buyers a great experience all around.
I accept payments made by credit card as well as through PayPal.
Shipping costs are figured out as fairly as possible. I will be happy to upgrade shipping with additional insurance or confirmations at the customers request if they would feel comfortable paying a bit of a higher price.
International customs charges which may occur outside of the U.S. are beyond my control, and are not included in the shipping cost paid to my shop. Customers outside of the U.S. are therefore responsible for additional charges that may occur at customs.
I am not responsible for items I have shipped that get lost in the mail, as long as I can provide you with a copy of the receipt, showing I did in fact ship your item. Please contact me if your item does not arrive so we can discuss the details of the situation.
*International shipping* - I am unable to track an item once it has left the U.S. I will always provide you with the tracking number I get when I ship your item, but I will not provide refunds for items that get lost in the mail.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
If you are dissatisfied with your product, please contact me so we can figure out the best way to resolve our issue. I am confident we can keep the experience positive even if a refund is in order.
I will be happy to refund the purchase price of an item if a return is required. I will apply the refund once the item has been shipped back to me and arrives without damage. I will not, however, refund shipping, or pay for the item to be shipped back to me.
I will not provide a refund for items that get lost in the mail as long as I can provide you with a receipt showing I shipped your item. I will always provide you with a tracking number.
Please contact me immediately if we need to resolve anything together.